How will my order be packed

We now use an almost entirely recyclable and compostable system of packing parcels for mail order customers. A wool-based insulation material is natural, clean, and extremely efficient at insulation. the wool is covered in a compostable cover and the 'void fillers' which prevent the food from being damaged by moving around during transit is also made from a degradable material. This is all packed in a strong but recyclable cardboard box.

When will my order arrive?

We use an overnight courier service and can deliver from Tuesday through to Friday. Please indicate your preferred date when placing your order. Deliveries take place between 8am and 6pm but arrangements can be made to leave your goods in a safe place if you happen to be out. Orders containing frozen produce will only be available for delivery from Wednesday - Friday.

Our delivery service operates throughout the UK but unfortunately there are some areas of the UK (particularly off-shore islands and northern Scotland) where we are unable to offer a next day delivery service. Some other areas may attract additional delivery charges.

Delivery Charges (Tuesday to Friday)

Orders over £80 are delivered free of charge

Orders between £30.00-£79.99 will incur a charge of £7.50

Orders between £0.00 -£29.99 will incur a £15.00 charge

Delivery Charges (Saturday) (Only Available on Request)

Orders over £100 are delivered free of charge

Orders between £50 and £100 will incur a charge of £7.50

Orders below £50 will incur a charge of £13.00

Timed Deliveries

Before noon an additional £2.00

For other possible timings please call 01686 627979 or email

Full Terms and Conditions